Returns Centre

You are now on our desktop site, to return to shopping on the APP

 

We want you to be entirely happy with your Vita Grace choice. However if you wish to return an item please first visit our returns centre by clicking the below button:


ONLINE RETURNS CENTRE

 

Please note if you are outside the U.K. we do not currently generate return labels for international shipments, customers will be responsible for return shipments & cost.

 

You have 14 days from receiving your item to register your return.

 

Please do not make unauthorised returns. If you proceed to make return without first registering this on our RETURNS CENTRE, your return will not be processed through our systems.  This could lead to a significant delay with your refund process.

 

APPROVED RETURNS: Once you have registered your return, we allow a further 14 days to send the parcel back to us. Approvals are automatically cancelled should you fail to send the parcel within 14 days following your approval. Should this happen we will expect you to contact us to arrange further postage and we can resend the parcel to you.

 

BACK TO HELP CENTRE