***In light of the current global situation we would like to assure our customers we are continuing to operate our online store working both safely & smartly.
Most orders are being dispatched on time from our U.K. site, however there maybe some delays from our shipping partners during transit. Your order can be easily tracked from the shipping email/SMS you receive when your order is shipped. ****
For all ‘standard shipping’ options we use a Royal Mail tracked service. Once your parcel has been dispatched we will notify you to your nominated email address.
UK Delivery Charges
FREE UK standard delivery 2-3 days | Orders over £75
Standard UK delivery - £3.95 (2-3 days)
**Timeframes are estimated in accordance with Royal Mail information**
NEXT DAY UK delivery - £6.95 (Service Temporarily Suspended on advice from Royal Mail as they cannot guarantee this method right now)
(guaranteed next working day if ordered before 2pm Monday - Friday, does not include Saturday delivery). Orders placed over a weekend will be shipped Monday to arrive Tuesday.
Saturday Delivery UK - £9.95 (Service Temporarily Suspended on advice from Royal Mail)
(order must be placed before 2pm Friday)
International Delivery Charges
FREE - orders over £150 (5-7 days) Standard shipping
Republic of Ireland - £10 (5-7 days) Standard Shipping
Republic of Ireland - £15 (2-3 days) DHL EXPRESS
Europe - £12 (5-7 days) Standard Shipping
Europe - £18 (2-3 days) Express (DHL)
USA - £20 (2-3 days) Express (DHL)
USA - £12 (5-7 days) Standard Shipping
Rest of the World - £15 (7-10 days) Standard Shipping
Rest of the World - £30 (2-3 days) Express (DHL)
Timeframes are estimated in accordance with Royal Mail & DHL information.
All deliveries must be signed for.
Unclaimed & Uncollected Parcels: If your order is returned back to us for any reason we shall contact you to arrange a further shipping charge so we can re deliver your order promptly.
Please note we cannot deliver to PO Box addresses or On-Forwarding agencies. Orders to PO Box addresses or On-Forwarding agencies may be subject to cancellation.
Any parcels held in within the recipient country by customs are beyond our control, queries must be taken up with the local courier depo.
**Pre Order SPECIAL NOTICE**
Due to the recent Coronavirus outbreak, we are aware of the disruption this has caused across the globe to normal business functions. Many shipping routes have been affected due to hold ups and customs back logs. We apologise in advance to any extended and unavoidable delays with your pre orders.
As with many brands we rely on components and some garment making from overseas. All Vita Grace products are checked, packed and shipped from our U.K. warehouse, with some designs actually made and manufactured in-house.
Please bear with us at this time and we thank you in advance for your kind patience.